Legal Information

Privacy Policy

Vaika Paper & Stationery Limited respects your privacy and is committed to protecting personal and business information shared through our website, communication channels, quotation requests, and commercial engagements. This Privacy Policy explains how we collect, use, store, and protect information provided by visitors, customers, suppliers, and business partners.

1. Introduction

This Privacy Policy applies to all interactions with Vaika Paper & Stationery Limited, including website visits, contact forms, quotation requests, email communications, and business transactions.

2. Information We Collect

We may collect personal information, business information, contact details, and transactional information necessary to provide products and services.

3. Contact Information

Information such as names, telephone numbers, email addresses, company names, and physical addresses may be collected when you contact us or submit inquiries.

4. RFQ and Inquiry Data

When requesting quotations, we may collect specifications, quantities, delivery locations, and other information required to prepare accurate proposals.

5. Website Usage Information

Our website may automatically collect technical information such as browser type, operating system, device information, IP address, and pages visited.

6. Cookies and Similar Technologies

We may use cookies and similar technologies to improve website functionality, analyze visitor behavior, and enhance user experience.

7. Purpose of Information Collection

Information is collected to respond to inquiries, process orders, provide customer support, improve services, and facilitate commercial transactions.

8. Customer Support

Information shared through telephone calls, emails, or contact forms may be used to provide assistance and resolve customer concerns.

9. Marketing Communications

We may occasionally send information regarding products, services, promotions, operational updates, or industry news. Recipients may opt out at any time.

10. Business Transactions

Information may be used to process quotations, orders, deliveries, invoicing, payments, and other commercial activities.

11. Information Sharing

Vaika Paper & Stationery Limited does not sell personal information. Information may only be shared where necessary to facilitate services or comply with legal obligations.

12. Logistics and Delivery Partners

Limited information may be shared with logistics providers, customs agents, transport partners, or service providers involved in fulfilling customer orders.

13. Legal Compliance

Information may be disclosed where required by law, court orders, regulatory authorities, or government agencies.

14. Data Security

We implement reasonable technical and organizational measures to protect information from unauthorized access, alteration, disclosure, or destruction.

15. Data Retention

Information is retained only for as long as necessary to fulfill legitimate business purposes, legal obligations, and operational requirements.

16. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

17. Your Rights

Individuals may request access to information, correction of inaccuracies, or clarification regarding how information is processed.

18. Children's Privacy

Our services are intended for businesses and professional users. We do not knowingly collect personal information from children.

19. Policy Updates

This Privacy Policy may be updated periodically to reflect operational, legal, or technological changes.

20. Contact Information

Questions regarding this Privacy Policy may be directed to Vaika Paper & Stationery Limited through our official contact channels listed on the Contact Us page.